Johnathan Teixeira
395 Georger Waterman Rd.
Johnston, RI
02919
(401)-871-1358
Jteixeirait@gmail.com
Skills
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Proficient in MS-DOS, all versions of Windows through Vista, MS Office Suite, UNIX,
Solaris, Basic, Blueforce Tracker, FBCB2, MC4, Tims, Dameware, Linux, Linksys, C++,
HTTP, HTTPS, CSS, and VMware workstation.
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Can run and crimp RJ-45 cables to IEEE standard, Fix and maintain desktop and laptop
computers, setup and maintain servers/network equipment , Run cabling to DOD standards
Certified in CCNA, Blueforce Tracker, MC4 and IASO level 1.
Trained in IASO level 2, A+, and MS Office.
previously held a SECRET level clearance
EMPLOYMENT
Providence Community Health Center’s
Network Administrator
Full Time 35 hours + per week
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Jan 13- Present
Ensure the reliability of all networking systems and functionality of
the PCHC LAN and WAN infrastructures.
Participates in project planning, project management, and will take a
lead role in implementation work, when necessary.
Ensures that all networking devices are up to date, utilizing the latest
revision of code, and are configured in accordance with CISCO
standard best practices.
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Assist in the installation, configuration, and testing of computer and
networking systems.
Create, and maintain documentation of systems and networks as
needed.
Maintain an up to date inventory of all networking devices
Participate in the PCHC Helpdesk as support engineer, as well as an
escalation point for other support engineers within the PCHC
Helpdesk.
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Monitors service contracts for expirations and renewals, as they relate
to the PCHC networking infrastructure.
Coordinate and deliver communications with Health Center Directors
pertaining to onsite repair, and project related work.
Maintain knowledge of current advancements in technology as it
relates to lnternetworking.
Coordinate and deliver communications with vendors of PCHC
pertaining to repair and maintenance of systems.
Promotes/demonstrates exceptional customer service skills and
functions as a liaison to staff to promote lest practices in the area of IT
customer service.”
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Demonstrates respect, dignity, understanding and sensitivity to individual’s
concerns.
Demonstrates professional conduct by appropriate communications, respect and
courtesy to individuals.
Reports to supervisor any deviation in accepted practices and/or behavior that
may result in compromised department work product. Reports incidents and
hazards.
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Maintain patient confidentiality at all levels of interaction; maintains and
enforces HIPAA. The individual will maintain patient confidentiality and a
strong code of ethics at all levels of interaction.
Other duties as assigned.
Atrion Networking
Networking Associate
March 12 –Jan 13
Workforce Agility
Johnson and Wales University/children's friend/trudeau center
Full Time 35 hours + per week
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Manages university-owned computers, peripherals and desktop
software using appropriate tools and technology
Responds to escalated help desk requests for computer assistance by
university employees
Manage Networking Gear and help Maintain systems
Write up access procedures for IT Staff
Installs and configures software applications to update and maintain
faculty and staff computers
Studies new computer technology to keep knowledge current for
performing technical duties for the university
Communicates and interacts in a pleasant and courteous manner to
understand and diagnose hardware and software issues
Responds to emergencies, completes work requests, and accurately fills
out incident reports
Supervises and manages student employees, as necessary, to enhance
their academic and professional development
U.S. Army Reserves, 399th CSH
25B-10 Information Systems Operator-Analyst
Spc./E-4
Ran level 2 help desk in Iraq from September 06 – September 07
Full Time 35 hours + per week
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Re-wired 2 hospitals
Fixed $20,000.00 worth of equipment that was thought to be inoperable
Maintained
user accounts
On-call for emergency recovery operations 24/7
Set up MWR network in Iraq
Set up and maintained SIPR network in Al-Asad and Mosul, Iraq
Resolved minor helpdesk issues (printers, network connectivity
problems, etc.)
Repaired DSN connectivity problems
General Dynamics Information Technology
MC4 ▪ Senior Systems Administrator
Full Time 35 hours + per week
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Sept,09-June10
Provides MC4 program overview briefings on policy and programmatic issues to various Command
elements from the Army, Air Force and Navy.
Provides New Equipment Training and Refresher Training to students from the Army, Air Force and
Navy on the suite of TMIP provided software or other service adopted unique software.
Develops training materials, student guides, and training curriculums.
Responsible for developing sustainment strategies for equipment and support both at CONUS and
OCONUS locations.
Serves as Team Leaders for special support requirements in CONUS.
Coordinates and executes New Equipment Fielding at both CONUS and OCONUS locations.
Assists in the development and implementation of best business practices for various MC4 software
and hardware.
Serves as the subject matter expert for Commanders and health care professionals relating to the best
business practices using MC4 hardware and software.
Maintains all skills associated with a Systems Administrator.
Remains responsive to the diverse challenges associated with the MC4 Program.
June,04-June 12
Active:
June 05 –Feb 06
June 06 – Oct 07
Integrated Army medical network (MC4) with Marine NIPR system In
Al-Asad, Iraq
GLS Associates
08-Sept 09
Customer service representative for U.S. Navy intranet
Full Time 35 hours + per week
· Maintain computer hardware/software on a restricted network
· Interact with customers about their computer problems
· Setup and maintain Blackberries
· Repair laptop and desktop computers
· Repair printers
· Setup computers for customers and insure connectivity
Radio Shack Corporation
Store Manager of Kingston Mass.
Full Time 55 hours + per week
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EDUCATION
New England Institute of Technology
Major: Cyber Security
Computer forensics
Network Penetration Testing
Unix/Linux Concepts
Major: Associate of Science in Network Engineering
Computer Maintenance and repair
Cisco I-III programming routers
Programming Using C++
Awards and commendations
U.S. Army
ARCOM
3 AAM
Good conduct medal
Overseas service medal
Iraqi campaign ribbon
References available upon request
June,2010- Dec2011
March 2012 – Oct 2013
Trained staff in selling process as well as products
Hired new Associates
Managed inventory, schedules and all other operational procedures
04-08
2004-2012